● All Pictures shown are for illustration purpose only.
● This product is a carpool service. Please understand that the stay time and order of the itinerary may change depending on the weather and road conditions on the day.
● The main corresponding language of the staff on that day will be determined according to the passengers participating in the day, and cannot be specified in advance, please be aware.
● Please provide Japanese shoe size (cm) when registering. If the size provided is wrong, the snowfield may not be able to provide the appropriate size on that day.
● The minimum size of children snowshoes is 16 cm. If it is less than 16 cm, suitable snowshoes cannot be provided. Instead, children snow basin will be arranged.
● Fee includes: ski shoes, skis (double skis and poles) and ski instructors in Cantonese or Mandarin
● Fee excludes: ski clothes, ski pants, gloves, snow goggles, helmet and other personal equipment
● If the attraction or venues need to be repaired or closed temporarily due to any circumstances or unexpected conditions on that day, it will be decided to move to other ski resorts to continue activities or cancel according to the professional opinions of SAJ certified ski instructors. Participants cannot take this as a reason for compensation.
● In case of bad weather such as typhoon or snowstorm, a decision on whether to cancel the tour will be decided by 3 pm Japan Standard Time one day before the tour date. We will inform you by e-mail or any communication software.
● If the tour decides to cancel, guests can either change the departure date or refund.
● There are certain risks and potential dangers in outdoor activities. Please evaluate whether your health and ability are appropriate before participating in the tour and purchase suitable travel insurance.
● In any case, if the passenger does not arrive at the meeting place on the day of departure, it will be deemed as giving up the departure and no refund is possible.
● Once the voucher is issued, it cannot be cancelled.